The Phantom of the Promo Code

Yesterday, I began making arrangements for my upcoming trip to Vegas. My boyfriend is turning the big 3-0 and wanted us to do something different this year. A trip to Vegas seemed apropos as my friend pointed out "you two are practically Vegas virgins."

Ummmm, ok.

Arrangement making had commenced and my thought process was a little hindered from the cocktail of over-the-counter medications I had been taking for the flu. However, I was just about to make the hotel reservations on one of those third party sites when I had this "brilliant" idea. I would search for tickets to the Phantom of the Opera to surprise the birthday dude. A quick search on the internet resulted in my discovery of a promo code on the official site. I would have to order the tickets through TicketMaster but inputting the given code would result in a 58% discount on the regular ticket price.

I chose the seats, signed in and had to do some other things because I had forgotten the password to my Ticket Master account. All the while I am hunting for a space to enter the promo code. The next thing I knew I came to a screen that said.

"Thank you. Your order has been completed."

I stared at the screen in complete shock. How can that be? There was no where for me to enter my promo code!!!

$318 deducted from my bank account.

In a panic, I called my bank who had me on hold for fifty billion years(typical)

Next, I called Ticket Master. As I waited to be connected to a customer service representative, I was asked if I would be interested in participating in a survey about for training purposes about the quality of help I received. At the last second, I pressed the button to participate, thinking this may improve the type of help I received. I was quickly transferred to Allison who initially did not want to refund the cost of the tickets. However, she later decided that since I made the purchase that same day, that she would be able to make an exception. The downside is that it takes 3-5 business days for the refund to be processed.

Now, I am anxiously awaiting that refund so I can book some other shows. As for the Phantom, I think I may wait until the next time that show comes to southern California.

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